Shipping & Returns
Shipping & Returns
We can ship to most in the world, but certain limitations apply. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Domestic shipping is always free anywhere in the continental U.S.
Please note, Boss Lash Club does not cover return shipping.
INTERNATIONAL SHIPPING INFORMATION AND POLICY
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
In order to keep shipping costs down, our basic international shipping is done via USPS First Class International. This shipping method does not offer tracking via the USPS website and does not have a specified delivery period. It is not available in all countries. Typical delivery times are 2-4 days for delivery, however, shipping to some countries may take longer. Please choose the appropriate shipping method for your country/region as Boss Lash Club does not guarantee delivery for untracked shipping methods.
USPS First Class International (where available):
Delivery Time (estimate): Varies by country; no set time. Tracking: None
USPS Priority Mail International (where available):
Delivery Time (estimate): 6-12 business days. Tracking: None
USPS Priority Mail International w/ tracking (where available):
Delivery Time (estimate): 6-12 business days. Tracking: Yes
USPS Express Mail International (where available):
Delivery Time (estimate): 3-5 business days. Tracking: Yes
CUSTOMS, DUTIES, AND TAXES
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please contact your local customs office for information.
RETURN AN ITEM FOR A REFUND
We happily take back unopened products for full refund within 30 days of purchase. Here are the details:
You must be the original purchaser of the product - and be able to provide an order number, or email address
Ship the new, unopened product in a bubble mailer, with your order information, to
Boss Lash Club Returns
1146 Meredith Way
Folsom CA 95630
Once received Boss Lash Club will credit your account for the amount originally paid for the product. You can use this credit on future purchases.
DAMAGED GOODS? MISSING PRODUCTS?
Please reach out with your order number or email address, and we will make it right. You can find us at firstname.lastname@example.org or +1 530-320-0657